Shipping & Returns
What can we help you with?
You may find solutions with our FAQ
Order & Shipping
Delivery Time
How long does shipping take?
Domestic orders are typically processed within 1–3 business days. International delivery times depend on the courier service selected at checkout.
Do you ship internationally?
Yes. International orders are shipped via our integrated courier partners. Shipping rates are calculated at checkout based on destination and package weight.
Shipping Costs
How is shipping calculated?
Shipping fees are calculated automatically at checkout based on your delivery address, package dimensions, and selected service level.
Returns & Exchanges
Return Policy
What is your return policy?
Custom or personalized items may not be eligible for return unless there is a manufacturing defect. Standard products may be returned within the period stated in your order confirmation, provided they are unused and in original packaging.
How do I start a return?
Contact our customer service team with your order number and reason for return. We will guide you through the next steps.
General
For any other questions about shipping or returns, please reach out to our customer service team. We are happy to help before and after your purchase.
Contact Us
Can't find answer? Please reach us through email or whatsapp.